Step2 Insiders Program Terms & Conditions

Step2 Company's Step2 Insiders program offers invited customers ("Step2 Insiders Members") access to certain products listed on a dedicated website ("step2insiders.step2.com") at no cost in order to encourage independent customer reviews on www.step2.com and Step2 Company affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("Step2 Insiders Products"). Your participation in Step2 Company's Step2 Insiders program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The Step2 Insiders program is operated by Step2 Company LLC and Bazaarvoice. Employees of Step2 Company or its affiliates are not eligible to participate in the Step2 Insiders program.

These Terms and Conditions incorporate Step2 Company's Privacy Policy, Bazaarvoice's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. Any personal information you share is subject to Step2 Company's Privacy Policy and Bazaarvoice's Privacy Policy. All terms and conditions governing your use of www.step2.com (the "Step2 Company Terms of Use") and the CRR Service also apply to all Step2 Insiders-related communications and to your participation in the Step2 Insiders program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, the Step2 Company Terms of Use, the CRR Service Terms and Conditions, and Step2 Company's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the Step2 Insiders program.

Participation in the Step2 Insiders program requires adherence to Bazaarvoice's Authenticity Policy and all submitted content will pass through the Bazaarvoice Authenticity Strategy Management System and may entail a manual or automated evaluation for inauthentic content or actions. Per the policy, content deemed inauthentic, fraudulent or in violation of any of Bazaarvoice's Terms and Conditions will be rejected and removed.

Products provided to participants in the Step2 Insiders program ("Step2 Insiders Products") may be provided by a third-party ("Supplier Products") or manufactured specifically by or on behalf of Step2 Company or its affiliates ("Step2 Company Products").

You must be at least eighteen (18) years of age to participate and live within the contiguous United States (excluding Alaska, Hawaii, or Puerto Rico). Shipments to P.O. Boxes are not permitted, so a full street mailing address is required

You acknowledge and agree that all Step2 Insiders Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" first come, first serve basis. Product offers are not guaranteed. Step2 Company makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. Step2 Company will only deliver Step2 Insiders products selected by you to the delivery address associated with your Step2 Insiders Member Account at the time a specific offer closes.

In consideration of the opportunity to participate in the Step2 Insiders program, you agree that you will:

  1. Follow the Writing Guidelines and adhere to Bazaarvoice's Authenticity Policy to personally write and submit independent and unbiased reviews on step2insiders.step2.com and not review any product where you have a conflict of interest due to any relationship you have with the product manufacturer. Should you fail to submit reviews or if Step2 Company or Bazaarvoice finds your reviews to be inauthentic, fraudulent or in violation of the Authenticity Policy, Step2 Company has the right to deactivate your account with or without notification.
  2. Not sell, exchange / return for money any products received through the Step2 Insiders. Any violation as determined by Step2 Company will result in account deactivation.
  3. Not give possession of the products to any other person outside of your household or delegate to anyone else the opportunity to write or submit a Step2 Insiders product review.
  4. Not create or utilize more than one Step2 Insiders account per person, or operate an account on behalf of someone else. If your account has been previously deactivated by Step2 Company, you cannot create another member account.
  5. Not own or operate more than one (1) Step2 Insiders member account per household.
  6. Provide true, accurate, complete and current information in your member profile. If you provide false or incomplete information or if Step2 Company has reasonable grounds to suspect information is incorrect, Step2 Company has the right to deactivate your account.
  7. Take all necessary steps to ensure that any non-public information made available to you in relation to any Step2 Insiders Products or the Step2 Insiders program is kept confidential.
  8. Not use the Step2 Insiders program or any material received as a result of your participation in Step2 Insiders for any commercial purpose or for the benefit of any third party, except as otherwise explicitly permitted for you by Step2 Company.

Your ongoing right to participate in the Step2 Insiders program and your eligibility to receive Step2 Products is at Step2 Company's and Bazaarvoice's sole discretion. Step2 and Bazaarvoice reserve the right to remove your account from the Step2 Insiders program at any time without notice or notification.

Revisions and Continued Use

Step2 Company reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on step2insiders.step2.com, at any time and at Step2 Company's sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on step2insiders.step2.com or on your Step2 Insiders Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN STEP COMPANY'S STEP2 INSIDERS PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES IN THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN STEP2'S STEP2 INSIDERS PROGRAM AND IMMEDIATELY NOTIFY STEP2 COMPANY OF THIS AT samplingsupport@bazaarvoice.com